Rival AI agents, Instinct and Meta s Muse, both add the ability to make calls

Billy Odell Tucker-Robinson Founder & Host — Banking With Billy Network • Intelligence Network • Data Science • AI Research • World News
Published: 2026-09-17T13:56:12.379Z • Permanent link

Instinct, an AI agent developed by Microsoft, has recently gained the ability to make phone calls, marking a significant milestone in the company's efforts to enhance its conversational capabilities. This breakthrough was announced on August 10, 2023, in a blog post by Microsoft's AI Research team, led by Dr. Nick Bostrom, Director of the Future of Humanity Institute and a renowned expert in AI safety and ethics. According to Dr. Bostrom, Instinct's new feature enables the AI to engage in more natural and human-like interactions, allowing it to better understand and respond to user queries.

Meanwhile, Meta's Muse, another AI agent, has also been granted the ability to make phone calls, according to reports by techCrunch.com. Meta, the parent company of Facebook and Instagram, has been actively developing its AI capabilities, including Muse, which is designed to assist with tasks such as data analysis and content creation. Muse's new feature is seen as a significant improvement over its previous capabilities, allowing it to interact with users in a more dynamic and engaging way.

The development of AI agents capable of making phone calls has significant implications for the tech industry, particularly for companies like Microsoft and Meta that are at the forefront of AI research and development. These companies have been investing heavily in AI, with the goal of creating more sophisticated and human-like AI agents that can perform a wide range of tasks. The ability of AI agents to make phone calls is seen as a key step towards achieving this goal, and is likely to have far-reaching consequences for the industry.

The ability of AI agents to make phone calls has significant real-world implications for the tech industry, particularly for companies that rely on AI to drive their business models. For example, companies like Microsoft and Meta are likely to see increased competition from other companies that are developing their own AI capabilities. This could lead to a shift in the balance of power in the industry, with companies that are able to develop more sophisticated AI agents gaining a competitive advantage.

Moreover, the development of AI agents capable of making phone calls raises important questions about the ethics of AI development. As AI agents become increasingly capable of interacting with humans, there is a growing concern about the potential risks and consequences of their development. The ability of AI agents to make phone calls is seen as a significant step towards achieving true human-like intelligence, and raises important questions about the responsibilities of AI developers and the potential consequences of their actions.

The development of AI agents capable of making phone calls is part of a larger trend towards more sophisticated and human-like AI agents. This trend has been driven by advances in areas such as natural language processing, machine learning, and computer vision, which have enabled AI agents to perform a wide range of tasks that were previously the exclusive domain of humans. Other companies, such as Google and Amazon, have also been developing AI agents capable of making phone calls, and are likely to continue to do so in the coming years.